The business world is increasingly embracing digitalization, including in payment systems. Businesses in the food and beverage (F&B) industry must adapt quickly to stay competitive and deliver exceptional service. An important innovation to consider is the use of Electronic Data Capture (EDC) as a practical and efficient solution for processing payments.
EDC machines are modern devices that allow business owners to accept payments quickly and conveniently. This technology accelerates transactions, shortens queues, and enhances the overall efficiency of the service. Faster and more convenient transactions lead to greater customer satisfaction while shopping.
An Electronic Data Capture (EDC) machine is a device used to process payments made with debit or credit cards. This device is typically connected to the bank's network to verify and approve transactions in real time.
EDC machines are suitable for various types of businesses, including Food and Beverage (FnB), where speed and accuracy are essential during transactions. This machine is perfect for businesses looking to provide cashless payment options to their customers.
In addition, this machine serves as a bridge between customers and businesses, enabling fast, secure, and convenient transactions.
This is especially important in today's era, as consumers increasingly expect efficiency throughout the entire purchasing process. For fast-paced F&B businesses, EDC systems play a crucial role in boosting competitiveness and enhancing customer satisfaction during transactions.
These days, most banks provide EDC (Electronic Data Capture) devices to facilitate business operations, and BCA is no exception.
The EDC machine functions by reading data from the customer's debit or credit card. When the card is inserted or tapped on the machine, the system connects to the relevant bank to authorize the transaction.
The funds will then be automatically deducted from the customer's account and transferred to your business account. Besides reading cards, some EDC machines also accept QRIS payments. This feature offers a digital payment option that is becoming increasingly popular among young customers.
The process is fast and cashless, making it highly efficient for daily F&B operations. Using EDC machines reduces errors, as the entire transaction recording process is automated and requires no manual input.
This enables business owners to manage their daily cash flow with greater peace of mind, knowing they won’t miss any important data. Daily access to transaction reports helps ensure organized and efficient bookkeeping.
In the F&B industry, quick service and efficient systems play a key role in keeping customers satisfied. EDC provides a solution that meets these needs by offering a variety of convenient features. Its use offers clear benefits for business operations, including:
With the EDC machine, customers no longer have to worry about cash or making change. For instance, when a restaurant is busy and customers are waiting in line, using EDC allows for faster and more efficient payments.
This is because customers can complete the payment simply by swiping their card, entering their PIN, or scanning a QR code.
In the F&B industry, especially during peak hours like lunchtime or weekends, cashiers often need to serve customers quickly. Using a digital recording system through an EDC machine helps minimize the risk of calculation and recording errors.
Every transaction is automatically recorded with the correct amount, ensuring accurate menu prices and no short change. For example, when a cafe is crowded, the cashier can quickly input the purchase amount into the EDC, and the payment goes through immediately without any manual math.
Customers in the food and beverage industry today expect fast and seamless transactions. Modern EDC devices support multiple payment methods, including debit cards, credit cards, and even QRIS, all in a single device.
This allows businesses to meet all customer needs without offering multiple separate payment methods. For example, casual dining restaurants can accept split payments, with some customers paying by credit card and others using QRIS, all through the same device.
F&B businesses that offer cashless payment options are seen as more modern, trendy, and customer-focused. This conveys the impression that the business owner is genuinely committed to delivering excellent service, which can, in turn, enhance customer loyalty.
For example, coffee shops that accept cashless payments are often seen as more modern by younger customers, who are then more likely to recommend them to their friends.
Every transaction processed through the EDC will be automatically recorded in the digital system. Business owners no longer need to manually record paper receipts, allowing daily, weekly, or monthly income reports to be generated more quickly and accurately.
This will ultimately help streamline and improve business decision-making. For example, food stall owners can easily view the total daily turnover through the EDC report, without needing to manually recalculate every order receipt.
Using an EDC machine is a smart choice for F&B businesses looking to streamline service and improve the customer experience. Not only is this machine easy to use, but it also helps you manage your business finances more neatly and efficiently. One simple solution is using EDC BCA.
With the Ocean EDC from BCA, you can accept payments from over 10 million cards and QRIS, with no rental fees and no deposit required.
For more information, please visit the EDC BCA page on Ocean by BCA. You can also apply for an EDC BCA device there to support and simplify your business transactions.
